Terms & Conditions
Last updated: October 2026
Welcome to Heeya Pediatric Dental Hospital. By accessing our website, patient portal or mobile app, or by booking an appointment with us, you agree to these Terms & Conditions. Please read them carefully.
1. About our services
Heeya Pediatric Dental Hospital provides dental care for infants, children and adolescents. Information on this website is for general guidance only and is not a substitute for a professional consultation, diagnosis or treatment.
2. Appointments
- Appointment requests made online or by phone are subject to confirmation by the clinic.
- Please arrive on time. We may need to reschedule if a delay affects other patients.
- Kindly inform us at least 24 hours in advance if you need to cancel or reschedule.
- In emergencies, we may adjust the schedule to give urgent care to a child in need.
3. Parent / guardian responsibility
- A parent or legal guardian must accompany minors and provide consent for examinations and treatment.
- You agree to give accurate and complete information about the child’s medical history, allergies and medications.
- You are responsible for keeping your account credentials confidential and for activity under your account.
4. Treatment and consent
Treatment plans, risks, alternatives and costs will be explained before any procedure. Written or verbal consent from the parent or guardian is required. Outcomes vary between patients and no specific result can be guaranteed.
5. Fees and payments
Fees are communicated through estimates and invoices issued by the clinic. Payment is due as stated on the invoice. Estimates may change if the clinical findings or treatment plan change.
6. Use of website and app
- Do not misuse the website, attempt unauthorised access, or upload harmful or unlawful content.
- Content, logos, images and text are owned by the clinic and may not be copied without permission.
- Features such as the chatbot, growth charts and reminders are informational aids, not medical advice.
7. Limitation of liability
To the extent permitted by law, the clinic is not liable for indirect or consequential losses arising from use of the website or app, or from temporary unavailability of our online services.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and handle personal and health information.
9. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page, and continued use of our services means you accept the updated terms.
10. Governing law
These terms are governed by the laws of India. Courts at Ahmedabad, Gujarat have jurisdiction.
11. Contact us
Heeya Pediatric Dental Hospital, Ahmedabad, Gujarat, India
Phone: +91 94085 82858
Email: drdaivikmodh@gmail.com
